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SOCIAL

BUTTERFLY

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@VA_DonahAtanacio

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About me

I'm a dedicated virtual aide proficient in Social Media Marketing, Lead Generation, and Admin Tasks. In 2018, I successfully completed the Caregiving NC II program at Universidad de Sta. Isabel, equipping me with valuable skills in caregiving and attention to detail. I excel in effectively managing social media platforms, generating leads, and delivering exceptional administrative support.


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my job experience

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2022-2023

Teleperformance

2018-2022

2014-2017

Domestic

Upwork

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2014-2017

YourTea

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skills

Communication

Active Listening

Social Media management

Customer Service

Time Mangement

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project 1

Social Media Marketer/Virtual Aide


Managed social media marketing operations, including product shipment processing, customer inquiries, refunds/discounts, and collaboration with endorsers. Skilled in negotiation and brand enhancement strategies.

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project 2

Private Caregiver


Provided compassionate care to adult and special-needs patients, including diaper changing, baths, medication administration, and vital sign monitoring. Specialized in tube feeding and tracheostomy care.

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project 3

Customer Service Representative

(Health Financial Account)

Handled inbound calls, processed claims, verified documents, replaced lost cards, and addressed inquiries regarding account balances and medical expenses. Proficient in CC+, KnowledgeNow, and Salesforce.

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Thank you

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